Privacy Policy

Privacy Policy – OneSkin OneTone
Last Updated: May 6, 2025

At OneSkin OneTone, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our site, use our services, or make a purchase. By using our site, you agree to the practices described here.

1. Information We Collect

From You:

  • Name, email, phone number, and address

  • Order details (billing, shipping, and payment confirmation)

  • Account information (username, password, and security details)

  • Customer support messages

Automatically:

  • Device type, browser, IP address, and how you interact with our site

  • Cookies and similar technologies to improve your experience

From Third Parties:

  • Payment processors and shipping providers

  • Advertising and analytics partners

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Communicate with you about purchases, updates, or offers

  • Improve our products, services, and website experience

  • Detect and prevent fraud or suspicious activity

  • Personalize marketing messages and advertisements

All our products are crafted with lab-tested formulations and produced using state-of-the-art production methods, and we may use your data to help provide the best experience possible.

3. Cookies

Cookies help us remember your preferences, track usage, and personalize content. You can disable cookies in your browser, but some features of our site may not work properly.

Learn more about Shopify’s cookies here: Shopify Cookies

4. Sharing Your Information

We may share your data with:

  • Service providers (shipping, payment, IT support)

  • Marketing and advertising partners

  • Our affiliates and partners within our corporate group

  • Legal authorities if required by law

We do not sell your personal information.

5. Children’s Privacy

Our site and products are not intended for children under 16. If you believe a child has shared personal information with us, please contact us at oneskinonetone@gmail.com to have it removed.

6. Your Rights

Depending on your location, you may:

  • Access or correct your personal information

  • Request deletion of your data

  • Restrict how we process your information

  • Withdraw consent for marketing messages

  • Request a copy of your data

We will not treat you differently for exercising your rights.

7. Security

We take security seriously and implement measures to protect your information. However, no system is completely secure, so please exercise caution when sharing sensitive data online.

8. Contact Us

If you have questions, concerns, or complaints about your data, reach out to us anytime:

Email: oneskinonetone@gmail.com